Customer support form for Notion
Turn support requests into Notion pages, routed by category and priority from the first click.
A support form that doesn't capture category and priority can't be routed, it just lands in one queue. This one tags both up front, plus the account ID, so an agent has context before they open the ticket.
Each ticket becomes a page in your Notion database. Build a board by status, filter to your team's category, and keep the whole conversation, notes, links, resolution, on the page where you already work.
Preview
How it works
- 1
Deploy the form
Start from our customer support template, fields, validation, and logic already set up. Customize anything; it's yours.
- 2
Connect Notion
Connect your Notion account in one click and pick the database submissions should land in.
- 3
Collect on autopilot
Every submission creates a new page in your Notion database in real time, with your form fields mapped to the right Notion propertys.
How your fields map to Notion
Each form field becomes a Notion property. Edit the mapping anytime in the form editor.
| Form field | Notion Notion property |
|---|---|
| Your name | Your name |
| Subject | Subject |
| What's this about? | What's this about? |
| How urgent is it? | How urgent is it? |
| Tell us more | Tell us more |
| Order / account ID (optional) | Order / account ID |
The honest catch
The honest catch: Notion's property types have to match what you send. We handle title, text, email, number, select, and date, but Notion's API can't write rollups, relations, or formulas, so leave those columns for Notion to compute.
Questions
Is the customer support → Notion integration free?
Yes. The form and the Notion connector are included free with unlimited submissions. You only pay for usage-based add-ons, never per-response.
Do I need to write any code?
No. Connect Notion, map your fields in the visual editor, and you're live. The webhook plumbing is handled for you.
Can I customize the customer support form?
Completely. Add or remove fields, change labels, add conditional logic, the Notion mapping updates alongside it.
Every submission becomes a new row in your Notion database.
Free to start. Unlimited submissions. No credit card.