Customer support form for Notion
Turn support requests into Notion pages, routed by category and priority from the first click.
A support form that doesn't capture category and priority can't be routed — it just lands in one queue. This one tags both up front, plus the account ID, so an agent has context before they open the ticket.
Each ticket becomes a page in your Notion database. Build a board by status, filter to your team's category, and keep the whole conversation — notes, links, resolution — on the page where you already work.
Preview
How it works
- 1
Deploy the form
Start from our customer support template — fields, validation, and logic already set up. Customize anything; it's yours.
- 2
Connect Notion
Connect your Notion account in one click and pick the database submissions should land in.
- 3
Collect on autopilot
Every submission creates a new page in your Notion database in real time, with your form fields mapped to the right Notion propertys.
How your fields map to Notion
Each form field becomes a Notion property. Edit the mapping anytime in the form editor.
| Form field | Notion Notion property |
|---|---|
| Your name | Your name |
| Subject | Subject |
| What's this about? | What's this about? |
| How urgent is it? | How urgent is it? |
| Tell us more | Tell us more |
| Order / account ID (optional) | Order / account ID |
The honest catch
The honest catch: Notion's property types have to match what you send. We handle title, text, email, number, select, and date — but Notion's API can't write rollups, relations, or formulas, so leave those columns for Notion to compute.
Questions
Is the customer support → Notion integration free?
Yes. The form and the Notion connector are included free with unlimited submissions. You only pay for usage-based add-ons, never per-response.
Do I need to write any code?
No. Connect Notion, map your fields in the visual editor, and you're live. The webhook plumbing is handled for you.
Can I customize the customer support form?
Completely. Add or remove fields, change labels, add conditional logic — the Notion mapping updates alongside it.
Every submission becomes a new row in your Notion database.
Free forever. Unlimited submissions. No credit card.