Customer feedback form for Google Sheets
Log customer feedback to a Google Sheet — ratings and comments side by side.
This form pairs a rating with an open comment, so your sheet has both the number and the reason behind it — the quant and the qual in adjacent columns.
Responses append in real time, ready to average the score or read the comments by rating. Share it and the whole team hears what customers are saying.
Preview
How it works
- 1
Deploy the form
Start from our customer feedback template — fields, validation, and logic already set up. Customize anything; it's yours.
- 2
Connect Google Sheets
Connect your Google Sheets account in one click and pick the spreadsheet submissions should land in.
- 3
Collect on autopilot
Every submission appends a row to your Google Sheets spreadsheet in real time, with your form fields mapped to the right spreadsheet columns.
How your fields map to Google Sheets
Each form field becomes a spreadsheet column. Edit the mapping anytime in the form editor.
| Form field | Google Sheets spreadsheet column |
|---|---|
| Rate your experience | Rate your experience |
| What went wrong? (so we can fix it) | What went wrong? |
| Anything else you'd like us to know? | Anything else you'd like us to know? |
The honest catch
The honest catch: a sheet has no schema, so rows are written by column order, not header name. If someone reorders or inserts a column, new data lands in the wrong place — lock your columns and you're fine.
Questions
Is the customer feedback → Google Sheets integration free?
Yes. The form and the Google Sheets connector are included free with unlimited submissions. You only pay for usage-based add-ons, never per-response.
Do I need to write any code?
No. Connect Google Sheets, map your fields in the visual editor, and you're live. The webhook plumbing is handled for you.
Can I customize the customer feedback form?
Completely. Add or remove fields, change labels, add conditional logic — the Google Sheets mapping updates alongside it.
Every submission appends a row to your Google Sheet.
Free forever. Unlimited submissions. No credit card.